The complainant said that after 17 months of employment as a billing officer with the respondent public health service she was required to undergo a criminal record check. She said her employment was subsequently terminated because of her criminal record. The complainant had been convicted of a number of offences over a 13 year period ending three years prior, including obtaining money by deception, dishonesty causing risk of loss, embezzlement and obtaining financial advantage.
The health service said the complainant’s role involved unsupervised access to account holders’ financial information, including banking and other account details. The health service claimed the complainant’s criminal record was inconsistent with the inherent requirements of the role, taking into consideration a number of factors including the recency and nature of the offences.
The complaint was resolved with an agreement that the health service pay the complainant approximately $2,400 as compensation and provide her with a written reference. The health service encouraged the complainant to apply for other positions in the organisation not involving access to financial information and advised that in the future, it would ensure criminal record checks were undertaken before a person commenced employment.