There are a number of ways that you can lodge your complaint with the Australian Human Rights Commission:
A complaint can be made in any language. Follow the link for information about making a complaint in other languages. We can also help you to write your complaint if necessary.
Your complaint should include the following information.
- your name, address and telephone number
- who you are complaining about and their contact details
- what happened to you, when it happened and who was involved
- what law you think has been breached and how
- whether you have made a complaint anywhere else and, if so, what happened.
Put your complaint in writing, along with any relevant documents, and post to:
Director, Investigation and Conciliation Service
Australian Human Rights Commission
GPO Box 5218
Sydney NSW 2001
You must include your name, address and, if possible, a phone number so we can contact you. We can not accept your complaint unless you include your name and address.
Complaint form in electronic formats
The complaint form outlines the information you should include.
- Online complaint form (PDF SmartForm) (requires Adobe Reader)
- Online complaint form (Web Form) (can be accessed on smart phones or tablets)
- Complaint form (Word version)
- Complaint form (PDF version)
The PDF/Word complaint form can be submitted by:
- post to the above address
- fax to 02 9284 9611
- email to firstname.lastname@example.org
If you would like the Commission to post a complaint form to you, please call the Complaint Infoline on 1300 656 419.
What happens next?
Once the claim is accepted as a complaint, the Commission will send you a letter to acknowledge that we have received your complaint. If you do not receive an acknowledgement of your complaint within seven (7) days, you can call us on 1300 656 419 or 02 9284 9888.
An officer of the Commision's Investigation & Conciliation Service will contact you to discuss how the matter will proceed.
To find out more, read our Information for People Making Complaints.