Site navigation

Change font size: SmallerLargerReload

Complaints navigation

Ph: 1300 656 419
Email us

Case studies – conciliated complaints of discrimination in employment

Following is a selection of case studies of conciliated complaints about discrimination in employment and occupation. You can also read AHRC Act reports on discrimination in employment and occupation provided to the Attorney General.

Discrimination on the ground of criminal record

Rowena applied for a client service position with a Commonwealth department but was told that her application was unsuccessful because she had a criminal record. She claimed she had only been convicted for traffic offences and the court had taken relevant mitigating circumstances into account at that time. Since then, she said, she had a long history of responsible and high level employment, including working as a manager, being promoted and receiving letters of commendation.

The department stated that Rowena’s criminal record included an offence of driving while disqualified and said that the nature and repetition of her offences demonstrated a lack of responsibility and respect for the legal system. The department claimed this made her unable to fulfil the inherent requirements of the position, which required honesty and integrity, ethical behaviour and compliance with lawful and reasonable directions.

The parties agreed to participate in a conciliation process. As a result, the department agreed to offer Rowena the position she had applied for.

Complaint of discrimination on the ground of trade union activity

Doug had been employed as a pattern maker with an industrial company for 13 years before being made redundant about seven years ago. He claimed that while he was employed with the company he had been an active trade union member and union delegate.

Over the past few years Doug had made three separate applications for employment with the company but was not offered a position. He alleged that he was refused employment because of his trade union activity and claimed that he was told he would not be offered employment because he “had a history” and had cost the company a lot of money.

The company denied the comments and said that, in relation to the three positions Doug had applied for, either a more suitable applicant had been appointed or the position had been deemed unnecessary and no-one appointed.

The complaint was resolved through conciliation with the company undertaking not to make disparaging remarks about Doug and providing him with a statement of regret. The company also confirmed that Doug was able to apply for future positions with the company.

Discrimination on the ground of sexual preference

Anna is employed by a Commonwealth department in a client service position. She claimed that the department has a policy that blocks e-mails containing particular words identified as ‘profanities’. Anna said that the word ‘lesbian’ is on this list and that e-mails sent to her containing this word have been blocked. She complained that, as a lesbian, she was offended by the inclusion of this word on the list.

The department said that the word ‘lesbian’ was on the list of blocked words because employees were receiving inappropriate spam e-mails which included this word.

The complaint was resolved through conciliation with the department agreeing to remove the word ‘lesbian’ from the list of blocked items and provide Anna with a letter of regret.

Complaint of religious discrimination

Julie is a Seventh Day Adventist and her religion requires that work-related activities are not conducted on Saturdays. She claimed that to complete her registration as a medical practitioner she was required to undertake a clinical examination on a Saturday. Anna said the registration body would not allow her to change the day of her exam.

In response the registration body stated that it did not have clinical facilities of its own and had to rely on the facilities in teaching hospitals in capital cities. The registration body claimed that clinical facilities in hospitals in the city where Julie lives were not available on weekdays.

The complaint was resolved through conciliation with Julie agreeing to undertake the examination on a weekday in a clinical hospital in another city.

Complaint of discrimination on the ground of criminal record

Terry applied for a position as a security liaison manager with a bank and was offered the job. He claimed that the bank then withdrew the offer of employment because he had a criminal record relating to deceptive conduct.

Terry said that his criminal record was more than 10 years old and information about his record was obtained from another bank employee and not as the result of the standard criminal record check.

The bank confirmed that an offer of employment had been made to Terry and then withdrawn after they received information about his criminal record. The bank claimed that an inherent requirement of the position was to liaise with police services and that Terry’s criminal record made him unable to fulfil this requirement.

The complaint was resolved through conciliation with the bank agreeing to provide Terry with an apology and $8,759 compensation for lost wages.