Access to electronic commerce and new service and information technologies for older Australians and people with a disability
Page last updated 7 July 2005
In 1999 the Human Rights and Equal Opportunity Commission was given a reference by the Attorney General to investigate the implications for older Australians and Australians with a disability of new technologies in electronic commerce and the provision of government and other services, and outline their specific needs in accessing services which utilise these technologies. The Commission provided a final report to the Attorney-General on 31 March 2000.
This page is HREOC's main entry point for information on our ecommerce inquiry and report, and for information on action being taken to address the issues raised in the report.
New: Report on banking accessibility ; see also HREOC press release and Australian Bankers Association press release
Contents
Accessible ecommerce forum | Building bridges report: Nov 2001 | Report and inquiry documents | Resources and links
Accessible ecommerce forum
Following the release of the report HREOC and the Australian Bankers Association co-sponsored the setting up of a community wide forum, known as the Accessible ecommerce Forum, to promote partnerships between industry, Government and the community to address the recommendations of the report.
- Banking industry accessibility standards
- Accessible ecommerce forum 7th meeting
- Accessible ECommerce forum 6th meeting
- Accessible ecommerce forum November 2001
- Bankers Association releases draft standards on ATMs, EFTPOS, phone and internet banking
- Building Bridges update report released by HREOC
- Internet Industry Association Accessible Web Action Plan
- Notes from accessible ecommerce forum meeting
July 2001
- Smartcards report from Blind Citizens Australia
- Notes from accessible ecommerce forum meeting 28.3.2001
- Australian Bankers Association announces accessibility initiatives (26 March 2001); see also HREOC press release
- Role of accessible ecommerce forum
- Forum meeting 10 October 2000
- Forum meeting 25 July 2000
Organisations and individuals interested in contributing ideas and commenting on the discussions that take place on the Forum are encouraged to regularly check this page and send comments to the Forum by email through disabdis@hreoc.gov.au
Report and other inquiry documents
Other resources published during the e-commerce inquiry include:
- the Commission s initial Issues Paper (13 September 1999) released to promote discussion of issues within this reference
- a working paper on web accessibility issues, with particular reference to accessibility of Commonwealth Government sites
- submissions and comments received electronically
- Barriers to using automatic teller machines: A review of the useability of self-service banking facilities for Australians with disabilities: Tim Noonan, Softspeak Computer Services. Information is also available on the survey used for this report.
- Access audit: Automatic teller machines: Moxon, Green and Associates (Note - this file was converted to HTML by HREOC and HREOC is responsible for the content of alt tags on images)
- HREOC media release launching the report
- Attorney-General s media release ; Media release by Senator Ian Campbell, Parliamentary Secretary to the Minister for Communications, Information Technology and the Arts; Australian Bankers Association press release ; Australian Tax Office media release ; Internet Industry Association media release : see also the IIA home page for ongoing news of IIA responses to report.
- the Commission s Media Release and a Speech by Commission President Alice Tay launching the reference;
- an update of progress provided to the Attorney-General on 1 December and the Attorney-General s press release regarding that update
Resources and links
The resources page developed for this reference will continue to be updated with links to information on relevant initiatives and other resources as we become aware of them. Resources page last updated February 2001. Please feel free to suggest further links we should add.