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Effective Workplace Policies

Whether you're running a small business employing 10 people, or you're the CEO of a large company, it is vital that your staff have the information they need to do their job well. The same is true if you want to develop a cohesive and productive workplace, free from discrimination and harassment.

In this section you can access:

• Writing an effective anti-discrimination policy
• Writing an effective sexual harassment policy

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Developing Workplace Policies

An important first step you can take is to develop a policy which makes it clear that your workplace does not tolerate discrimination and harassment.

It's important that all employees (including contractors and other paid or unpaid staff) are familiar with the policy. The policy can be displayed on workplace notice boards, included in pay slips, discussed at staff meetings or posted on your company intranet.

If your workplace provides goods or services to others, your policy should clearly state that it is against the law to discriminate against or harass members of the public or people with whom you do business. In these cases both the individual and the company could be legally liable for any act of discrimination or harassment.

Implementing successful workplace policies

Following are some of the necessary steps when implementing a successful program to eliminate discrimination and harassment in the workplace.

First step

• Develop policy and procedures to provide information and solutions to ensure harassment and discrimination does not occur within the workplace
• Disseminate the policy and procedures on a regular basis
• Ensure managers and supervisors have face to face contact with staff to disseminate the policy and procedures.

Second step

• Provide training for managers and supervisors to assist them in the identification of unlawful or unacceptable behaviour within the workplace
• Ensure managers and supervisors communicate and respond appropriately to situations where such behaviour is observed or reported
• Promote correct workplace practices to all staff.

Skills necessary to implement successful program

• Managers benefit greatly if they undergo interactive training sessions, with written materials supplied as a back up
• Primary focus should be on face to face communication.

Expert advice

Any successful program needs expert people trained to step in when managers and supervisors don't have the level of expertise to undertake remedial action, or they are involved in the unacceptable behaviour themselves. Your procedures need to take this into account.

Outcome of effective policy and procedures

• Reduces the likelihood of misunderstanding and confusion about the organisation's policy and procedures
• Reduces the likelihood of employer liability
• Provides a more harmonious work environment
• Greater productivity.