Complaints
The Commission inquires into and helps resolve complaints about discrimination and breaches of human rights.
What we can look at
We inquire into and help resolve complaints about discrimination and breaches of human rights.
Learn more about:
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The first step in making a complaint is understanding what we do and how we can support you.
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If a complaint is made against you or your organisation, we want to hear your views on the matter.
Complaint guides
Make a complaint
Learn how to make a human rights or discrimination complaint to the Commission and what to expect from the process.
Conciliation: How it works
Find out how we conciliate complaints about alleged breaches of anti-discrimination laws.
Information for people making complaints
Information for people making complaints Unlawful Discrimination
Responding to a complaint
Find out what you can do to respond to a complaint about a possible breach of anti-discrimination laws.
Complaints forms and guides
We can look into complaints about discrimination and breaches of human rights.
Auslan: Information about making a complaint
Steps to making a complaint
- You can make a complaint no matter where you live in Australia.
- It doesn't cost anything to make a complaint, and you don't need a lawyer to make a complaint.
- If you are unsure if you can make a complaint about something, you can contact the Commission's National Information Service by phone on 1300 656 419 or by email at infoservice@humanrights.gov.au. If we can't help you, we will try to refer you to someone who can.
- We can only accept written complaints. You can make a complaint online.
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Step 1: Check if we can help with your complaint
Start by reviewing the types of complaints that we handle - such as those related to race, sex, disability, age, or human rights breaches by the Commonwealth. -
Step 2: Gather the information you need
You should gather all relevant details about the incident, including what happened, when and where it occurred, and who was involved. -
Step 3: Submit your complaint
You can submit a complaint to us by downloading a form and filling it out, then sending it via email or post. There’s no fee.
Learn more about the complaint process
Learn more about complaints by browsing past complaints that were resolved through conciliation, or learn how to make a complaint.
Complaints and guides
Complaint areas
Guides
I'm ready to submit a complaint
We inquire into and help to resolve complaints of discrimination and breaches of human rights through a process that is simple, free and flexible.
Make an enquiry
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If you wish to ask us any questions about the process, please get in touch.
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You can make a complaint no matter where you live in Australia. The complaint process is simple and flexible.
